Contact Information

Last Updated: June 2026

At Alpha Station, we are committed to providing excellent customer service and support. If you have any questions regarding your order, our products, shipping, returns, or any other matter, please contact us using the information below.

Customer Support

Email: alphastationuk@outlook.com

Phone: +44 2072870888

Business Information

Store Name: Alpha Station

Operated By: MAXECOMERCE GROUP LTD

Company Number: 16959223

Director: MAX HENRIQUE GUIMARAES SILVA

Support Hours

Our customer support team is available during the following hours:

Monday – Friday: 9:00 AM – 6:00 PM (GMT/BST)

Saturday – Sunday: Closed

Response times may vary during holidays, weekends, or periods of high demand. We aim to respond to all customer inquiries as quickly as possible.

Order Assistance

For faster assistance, please include the following information when contacting us:

• Full Name

• Order Number

• Email Address Used for Purchase

• Description of the Issue or Inquiry

Mailing Address

Business correspondence may be directed to the registered office of MAXECOMERCE GROUP LTD as recorded with Companies House, United Kingdom.

Commitment to Customer Service

We strive to provide prompt, professional, and fair support to all customers. If you experience any issues with an order, please contact us before initiating a payment dispute or chargeback, and we will make every reasonable effort to resolve the matter.

Thank you for choosing Alpha Station.